Every industry needs effective IT support to perform. Technology plays a large role in day-to-day operations, and adopting new trends is vital for pushing businesses forward.
The construction industry may revolve around more manual and physical tasks on-site, but IT should still have a firm place in your business. Yet, many construction firms fall behind when it comes to getting the most out of technology.
This costs businesses like yours productivity, efficiency, and quality.
IT solutions will enhance the delivery of your construction services, but the IT support needs to be tailor-made to have the best effect. This industry faces unique challenges and demands specific outcomes from technology.
We know what construction firms need from their IT support. Find out how our bespoke services can benefit your business. Book a consultation to learn more.
Common Technology Issues in the Construction Industry
The construction industry faces a lot of IT issues that impact the productivity of their workers. Some of the most common challenges include:
- Out-of-date software
- Integration issues
- Software updates
- Processing speed
- Cyber security privacy
- Skill gaps
These IT issues often lead to downtime, impacting a construction firm’s ability to deliver results. According to Construction Briefing, firms can lose 39% of yearly working days due to IT issues like outdated software. This is contributing to a large loss of potential income.
Construction has more industry-specific problems that IT support can overcome. Here are just a few of them:
Communication Challenges:
Construction businesses need to be agile to be effective. Workers spend time both in-office and on-site, and communication needs to be good between these teams. Often, construction firms have challenges in communicating effectively.
IT Support can enhance communication by implementing appropriate collaboration tools that allow for real-time document sharing and interaction. This improves the coordination of your business and reduces delays.
Data Security Concerns:
Due to the nature of the industry, many workers use remote devices when on-site. This creates a heightened security risk, as managing the security of multiple devices is challenging.
IT support teams can employ sophisticated cyber security protocols, such as encryption so that data can safely be accessed when off-site. This lowers the risk of breaches and protects your intellectual property.
Remote Access:
Workers may struggle to access systems when out of the office. This can make it harder to access critical data and information, leading to downtime.
IT support will help firms utilise cloud-based solutions and mobile applications so that workers have access to all their documents and plans regardless of what device they’re using.
Project Cost Overruns:
Construction businesses often work to tight deadlines and budgets, yet it’s common for businesses to overspend and for projects to overrun. This harms both reputation and profit.
The industry needs IT solutions that can improve overall project management.
One way IT support helps is by integrating software that can improve project management and tracking. Automation for the construction industry can also improve efficiency, helping you hit deadlines. This improves visibility and control over projects, while data analysis can help with forecasting.
IT Support Services for Construction
IT support covers a lot of different areas. When all the different services come together, you get a complete solution that effectively handles all your technology.
When getting IT support for construction, you can expect access to the following services and improvements to help everything run smoothly:
- Infrastructure management to ensure reliable connectivity and optimal performance.
- Cloud computing for storage, collaboration tools and scalable computing resources.
- Cybersecurity threat monitoring, data protection and training.
- Data backup and recovery to prevent critical losses and system downtime.
- Resource scaling, ensuring the IT infrastructure adapts to changing project requirements.
- Routine maintenance, updates and patches.
Key Features of IT Support for Construction
When you partner with the right IT support provider, you’ll get access to a lot of useful key features that enhance the quality of your service.
With ROCK IT support, you can expect the following support for construction companies that help set our services apart from others:
Tailored Solutions
Every construction company is unique, with its own set of requirements. We tailor solutions to address specific needs, ensuring optimal integration and maximum impact.
Expertise
Our IT support teams bring a wealth of expertise to the table. They keep ahead of the latest industry trends and technological advancements, ensuring construction companies benefit from the most effective and relevant solutions.
24/7 Assistance
Construction projects often operate beyond traditional office hours. Our dedicated IT support service can provide round-the-clock assistance, minimising downtime due to technical issues.
Data Security
Construction projects involve sensitive data that needs to be protected. Our IT support services, matched with our cyber security offering, can implement robust security measures to safeguard against data breaches and cyber threats.
Scalability
As construction projects evolve, your IT needs may change. Professional IT support can seamlessly scale up or down based on project requirements, ensuring a flexible and cost-effective approach.
To see what IT support can do for your construction firm, book a free IT support audit and learn how you can advance with IT.
References:
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Top 10 construction technology challenges. Construction Briefing 5 December 2022 [Accessed 14 March 2024]
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